Frequently Asked Questions
What is the earliest/latest possible tee time?
Do you book custom golf holidays?
Absolutely! The majority of our bookings are for custom golf holidays. Our packages are examples of the type of holidays we offer, but if your requirements are different, we are able to customise a golf holiday especially for you and your golfing friends.
Can you recommend something special for me?
All employees of golftenerife-grancanaria.com and Golf Sun Holidays Ltd. have over 15 years experience booking golf and golf holidays in Spain and Portugal. We know the hotels and the golf courses that we recommend. So whether you are a beginner golfer or someone completing their bucket list, we can get you on the courses that will suit you best. We also know the region and can recommend where to go for the best night life and shopping, where you will find the components for a quiet romantic holiday, or where the whole family will be happy.
How can I pay?
We accept online bank transfer to our Euro bank account as well as secure online payment by Visa, Mastercard, American Express, Discover, JCB, Diner's Club and Enroute, as well as cheque cards or debit cards showing the Visa or Mastercard logo, and Paypal, through Paypal invoice (for both Paypal account holders and non-account holders). Details will be sent by e-mail with your no obligation golf holiday quotation.
What if I need to change or cancel my holiday?
If a customer cancels for any valid reason, golftenerife-grancanaria.com and Golf Sun Holidays Ltd. will make every effort to obtain refunds from its suppliers for our customer. A full refund will be made if you find a substitute passenger for your reservation who is willing to accept your obligations at the time we are notified of your cancellation and providing that there are no government, hotel or airline regulations prohibiting substitutions. If the person with whom you are booked to share accommodation cancels, you will be required to pay increased charges for the room.
Terms and Conditions
Documentation: It is the personal responsibility of all travellers to have in their possession the correct documentation required for their journey. golftenerife-grancanaria.com and Golf Sun Holidays Ltd. cannot be held responsible in the event that a traveller is considered to be an undesirable visitor, whether or not the traveller’s documents are in order, and in such an event, any cost associated with an early return or detainment will be at the traveller’s expense.
Baggage: Golf clubs, surfboards, scuba equipment and the like may be carried by an airline subject to the airlines terms, conditions and tariff. It is your responsibility to check with the airline in advance and make such arrangements as may be necessary before going to the airport. Travellers are urged to insure their baggage before leaving home.
Prices: golftenerife-grancanaria.com and Golf Sun Holidays Ltd. reserve the right to change our website prices at any time due to changes from our suppliers. Once you have paid your deposit, there will be no change in price.
Conditions: golftenerife-grancanaria.com and Golf Sun Holidays Ltd. make arrangements with car rental companies, hotels, golf courses and ground transportation companies to provide you with travel services and the services they supply are subject to their terms and conditions, tariffs, conditions of carriage, international conventions and agreements or customs of their business. Once travel has commenced, golftenerife-grancanaria.com and Golf Sun Holidays Ltd. cannot assume responsibility for any refunds, losses, damage, costs or expenses arising out of injury accident or death, loss of or damage to or delay in connection with baggage or other property, delay, inconvenience, upset, disappointment, stress, frustration or loss of holiday time resulting from the act or fault or omission by any party other than golftenerife-grancanaria.com and Golf Sun Holidays Ltd. or its employees; mechanical breakdown, government action, weather, strike or any other action beyond its control; travellers failure to provide documentation necessary for the journey and return to their home country; being denied access to aircraft due to contravening the airline’s condition of carriage; being held by Government direction; the traveller missing connections.
Force Majeure: The Company accepts no responsibility for and shall not be liable in respect of loss or damage or changes caused by force majeure events such as strikes, riots, political unrest, war hostilities, threat of war, terrorist activity, industrial disputes, fire, flood, weather problems or similar events beyond its control.
Website Description: We believe the information contained in our website to be accurate at the time of posting. golftenerife-grancanaria.com and Golf Sun Holidays Ltd. will endeavor to keep updated on all facilities but cannot be held responsible for any changes, omissions or errors contained in this brochure, or if an advertised facility is withdrawn or changed due to weather, lack of demand or for maintenance, etc.